Send SMS Messages

This guide will show you step by step how to send a SMS message within a case.
We have even made it easier by including short videos to help.

Explanation of Sections:

SMS Messages: Mobile Short Message Service.

How to send a SMS message within a case

  1. Open the case you wish to send a SMS message from.
  2. Clicking on the Send SMS message button will display a pop-up window to send a SMS.
  3. Select from the drop-down list.
  4. Enter a message into the Message field.
  5. Click Save Copy as a Note if required.
  6. Click Send.
Example Sending a SMS

Updated on May 16, 2023

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