This guide will show you step by step how to Add a new referral in the RAS module. We have even made it easier by including short videos to help.
Explanation of Sections:
Referral Source: Details of the referral.
Client Details : Clients personal details.
Contact Methods: Details of contact method for the referral.
Residential Address: Physical address details for the referral
Other Demographics : Clients other personal details (including housing).
Additional Referral information : Other referral questions.
Risk Factors : List of clients risk factors.
Outcome : Clients address details.
Program information : Program streams available.
Assigned Team : Agencies team to be assigned to referral.
- Locate the Add Referral option in the sub menu.

The following fields are mandatory on this page.
* Referral Date is required.
* My Agedcare Id is required.
* Family Name is required.
* Given Names is required.
* Date of Birth is required.
* Gender is required.
- Enter a Referral Date.
- Now you can search for an existing client by selecting Search for Client.
- This will pop up a search for existing clients – you can search by Age Care ID, Family Name, Given Names, Alias / Preferred Name.
- The search results will show Name, Gender, DOB and any active cases in the RAS module.
- To select an existing client, click on Select for the client’s record.

Add a Contact Method
- Add a Contact Method by selecting +Add Contact Method button.
- Select Contact Type from drop down.
- Add Contact Details for contact type.
- Check (if required) Preferred Contact Method if client’s chosen contact type is the preferred method.
- Check (if required) Text Preferred if the client choose a text message over a phone call.
*Note: you can add multiply contact methods by following this process.

Add Address Details
- Add a Residential or Postal Address for a client.
*If the residential and postal address are the same, check the “Postal address is the same as residential address”.

Other Demographics
- From the drop-down list you can set the Indigenous Status, Country of Birth and Preferred language.

Additional Referral Information
- Enter the My Aged Care ID.
- Select relevant option from the drop-down list for Interpreter Required.
- Select a language from the Language Requirements drop-down list.
* Note: if the language is not in the drop-down list you can specify in this field “If Other Please Specify”. - Enter a comment in the Referral Comments field if required.

Outcome
- From a drop down list you can set the Status of the outcome and its corresponding Start Date.

Assign Team
- Clicking on the search button, you will be presented with a Team selection pop-up window.
- From here you can search by Agency Name, Suburb / City or Postcode.
Once you have located the team click Assign to select this team.

Click Save to create the referral.