Updating a Review

This guide will show you step by step how to Update a Review in the RAS module. We have even made it easier by including short videos to help.

Explanation of sections:

Update Review: Update the details of the review.
Assigned Team: Agencies team to be assigned to referral.
Review status: Update the details of the review status.

Updating a Review

1. Locate the Reviews option in the sub menu and select.
2. Search for the review your wish to update then select the View button.
3. Locate the Details tab in the left-hand menu and click on it to access Current Review Details.
4. Clicking on the Update button will display a window to Update Review Details, which you can update the Review Date & Review Priority fields.
5. Click Save to save your changes.

Change Assigned Team

1. Locate the Reviews option in the sub menu and select.
2. Search for the review you wish to update and select the View button.
3. Locate the Details tab in the left-hand menu and click on it to access Current Review Details.
4. Click on Change Assigned Team – you will be presented with an Assigned Team screen.
5. Click the Search button.
6. From the Team selection window, select the Assign button on the team you wish to assign to.
7. Select Reason for the Manual Selection from the drop-down list.
8. If required, enter comments into the Manual Selection Comments field.
9. Optional – you can assign an agency staff member to this review, select the Staff member from the drop-down list.
10. Click Save to save your changes.

Change Review Status

1. Locate the Reviews option in the sub menu and select.
2. Search for the review your wish to update and select View button the review you wish to update the details for.
3. Locate the Details tab in the left-hand menu and click on it to access Current Review details.
4. Select the Status drop-down and click Change status.
5. You will be presented with the Change Status screen.
6. Select New Status from the New Status drop-down list.
7. Enter a Date for the Date of Change field.
8. Enter a Reason for Change if required.
   *Note: if “Closed” is selected you will be prompted with the following fields:
9. Additional Information will be prompted when changing the status to closed.
10. Enter a Review Outcome from the drop-down list.
11. Select Option from the Reassessment drop-down list.
12. Enter a Comment in the Comments field if required.
13. Enter a Value into the Length of Review field.
14. Select Option from the Schedule Review drop-down list.
    *Note: if “Yes” is selected you will be prompted with the following fields:
15. Select Review Type from the drop-down list.
16. Enter a Review Date.
17. Select a Priority from the drop-down list.
18. Click Save to Save your changes.