This process will enable system administrators to change a user’s password to access the Fixus platform. This process is usually applied if a user has lost their password – the Administrator can apply a password to the user account for temporary access to the system.
Step 1: From the Program menu select Administration.
Step 2: From the Administration menu select Users.
Step 3: Locate required user via Name, Role and Status (note – currently name search allows search by first OR last name, not both together)
Step 4: Click Enter or Search (Blue button) beside required user.
Step 5: Select the drop-down arrow on the View (Blue button) beside required user.
Step 6: Select Change Password from the list of options.
Step 7: Enter and confirm a new password.
Step 8: Select Force password change on next login to ensure user will be prompted to enter a new password to replace this one after logging in.
Step 9: Click Update Password (Green button).