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(Admin) How to Update a User Profile

This process will enable system administrators to update user profiles including roles, email addresses and MFA status. From this screen adjustments can also be made to the user’s Clinician Profile – most fields of which are a MDS requirement.

Administration menu location from Program menu
  1. From the Program menu select Administration.
  2. From the Administration menu select Users.
  3. Locate required user via Name, Role and Status (note – currently name search allows search by first OR last name, not both together)
  4. Click Enter or Search (Blue button) beside required user.
  5. Click View (Green button) beside required user.
  6. Click Edit (Blue button) to access user details.
  7. Make required changes.
  8. Click Save (Green button).
Users menu Administration location
Various User search filters
Edit option via User View dropdown arrow
User Profile Edit screen

Updated on May 21, 2025
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