Multi-Factor Authentication (MFA), sometimes referred to as Two-Factor Authentication (2FA), is a security regime that verifies your identity by challenging you to provide more than just a username and password. MFA requires other additional credentials, such as a code from your smartphone, or your fingerprint, or facial imprint.
MFA makes it harder for an unauthorised person to gain access to your Fixus account.
Getting set up
The next time you access your Fixus account, you’ll be guided through the multi-factor authentication setup process. You will need to choose one of the available authentication options. This will become your second factor to be used when signing in.
Note: the Fixus Administrator may Enforce MFA on an account (if this is the case the ‘Skip this for now’ button will not be visible)
Set up your App
Google and Microsoft have Authenticator apps available that will generate a unique code each 30 seconds.
Google Authenticator App
1. Sign in to your Fixus account as normal, using your email address and password.
2. When prompted to set up MFA, select Google Authenticator
(Please note that this is an example code, the authenticator app will give you a unique code to scan)
.3. If you don’t already have it installed, download and install the Google Authenticator app from the Apple App Store or Google Play Store.
4. Open the Google Authenticator app and either tap Add a code or tap the plus at the bottom right of the screen.
5. Point your phone’s camera at the QR code displayed on the Fixus screen.
The above code is an example, you will have your own unique code.
6. A new entry called Fixus will appear in your Authenticator app, along with a 6-digit verification code.
7. Enter the current 6-digit code into the field provided on the Fixus screen.
NOTE: This code is unique and will reset EVERY 30 seconds!
The above code is an example, you will have your own unique code.
8. Click Return to Login to complete the setup.