1. Home
  2. Secure File Delivery Service

Secure File Delivery Service

Contents

Secure File Delivery Service (SFDS) is a secure file delivery micro-service that instantly notifies recipients of files shared and accessed. The service integrates with other products such as the Fixus platform providing enhanced files delivery functions.

Support

If you are experiencing issues receiving files from the SFDS please contact the sender as the document may have been removed prior to collection. In this case they will need to resend the document.

Otherwise, support is provided via the normal Fixus support channels.

FAQ

What are the file size upload limits?
The SFDS allows you to upload files up to 100MB.
How do I share files using Delivery Man?
SFDS is a micro-service intended to be integrated into other products. This means you will never send files directly using the SFDS user interface. Instead files are sent via other integrated services such as the Fixus platform.
How does SFDS secure file delivery?
Files are secured in transit using enforced SSL connections and also encrypted when at rest. The delivery process uses two factors to secure the delivery of the file, email and a code sent to a known mobile number.
How long does Delivery Man hold onto files?
Files are permanently removed from storage when they reach their Expiry Date which can not be set to more than 7 days into the future.
Are there any limits on the type of files I can send?
Yes. SFDS will reject any files contained on its black list. (these include files with extensions such as “.exe” and “.bat”.

Updated on May 26, 2022

Was this article helpful?

Need Support?
Can't find the answer you're looking for?
Contact Support

Leave a Comment