H2H Gateway Telemetry

The Head 2 Health Gateway serves as a data portal for incoming referrals from Head 2 Heath to the Gippsland Primary Health Network.

H2H referrals will arrive to the GPHN Central Intake Inbox and from there processed and converted over to a referral status within the Fixus client management program.

Example of Central Intake Inbox

H2H Gateway Telemetry widget

The Gateway Telemetry widget functions as a virtual dashboard displaying basic statistics and has four major functions:

H2H Gateway Telemetry example

Processed – The number of imported referrals from H2H that have been processed into Central Intake.

Imported – The number of imported referrals that have been received from H2H into Central Intake.

Skipped – The number of imported referrals from H2H that have been reprocessed and skipped because they have previously been received without error into Central Intake.

Errors – The number of imported referrals from H2H that have failed to process correctly into Central Intake.

Any errors noted in the Gateway should be reported by authorised staff to Fixus support at [email protected].

Example Intake error message

Updated on December 4, 2024
Was this article helpful?

Related Articles

Need Support?
Can't find the answer you're looking for?
Contact Support

Leave a Comment