Submit A Ticket This support request form has been provided to help lead agencies request support for their Fixus system. If you are not a designated support officer representing a lead agency then please contact your lead agency for support.Depending on the nature of the request we may require approval from a management level staff member before proceeding with the request. It is extremely important that you do not put Personally Identifiable Information (PII) into support requests. Your name Your email Your message (optional)